All discounted sales are final - no returns, refunds, changes or exchanges. Vouchers and Coupon Codes are not eligible during a sale or on already discounted products.
In the event that the customer submitted an image that is not suitable for printing, we will request another image. Custom orders that are placed without a suitable image will automatically expire after 7 days - Should the order expire, Silly George will automatically print the original image submitted and dispatch the order for delivery.
Please note that during High Season and our annual Black Friday and Cyber Monday Sale the normal processing time is extended due to high volumes. Additionally, adhering to COVID-19 protocols can also cause a delay in production and delivery. We endeavor to process every order as fast as possible and we promise that it is worth the wait. We appreciate you patience and understanding!